Privacy Policy

Last Modified: June 01, 2023

Introduction

Enwage (“Enwage”) respects your privacy. We are committed to protecting it in accordance with applicable laws and generally accepted industry practices. This Privacy Policy explains who we are, how we collect, share, and use personal information about you. It also talks about how you can exercise your privacy rights. For purposes of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual (e.g., name, address, email address, or phone number). For purposes of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual (e.g., name, address, email address, or phone number). If you have any questions or concerns about our use of your Personal Information, please contact us contact@enwage.com. Enwage is a provider of cloud-based software services that help companies manage and optimize their recruiting and hiring processes. For clarity, note that the data controller of Personal Information collected through our website is Enwage, and the data controller of Personal Information collected through our Services is the Enwage customer who has purchased our Services. Also, for clarity, we have separated this Privacy Policy into two sections, one that explains how Enwage collects and uses the Personal Information of visitors to our website (the “Website Privacy Policy”), www.enwage.com, and one that explains how our customers use our recruiting and onboarding software platforms (the “Services”), app.enwage.com, to collect Personal Information from our customers (the “Services Privacy Policy”).

Personal Information

We may collect the following information, including Personal Information from and about you:

From your interaction with Sales, Marketing, and Customer Support: We collect Personal Information such as your name, company name, email address, phone number, and billing information when you request a demo of our Services, or request sales information or customer service. This list is non-exhaustive as we may collect more information as needed for the business operations.
Cookies, Scripts, and Related Technologies: When you visit our website – www.enwage.com – we and our third-party service providers receive and record Personal Information that you may have provided. It includes your digital signature, such as your IP address. The technologies we use to track your movements around our website include cookies, tracking scripts and pixels, and tagging technologies. Which we may employ to understand your preferences, improve your experience on our website, etc. You can control the use of cookies at the individual browser level.
Collection of Data by Advertisers: We may also use third parties to serve ads on our website or to manage our advertising on other sites. Certain third-party partners may automatically collect information about your visits to this and other websites. Also, your IP address, your ISP, the browser you use to visit our website. They do this by using cookies, pixel tags or other technologies. Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation of our website and the other sites tracked by these third parties. This policy does not apply to, and we are not responsible for, cookies or pixel tags in third party ads. We encourage you to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technologies.

How Enwage Uses Your Personal Information

We may use the information that we collect about you and from you, including Personal Information, for the following purposes:

To customize our website: We seek to improve your experience with our website. As a result, we will analyze data about your use of the website.
To communicate with you: If you request more information about our products, we will contact you using the information you provide us. We may also send you information about products and services that may be of interest to you.
To aggregate data: We may anonymize, and aggregate data collected through our website. It is to create statistics that may be used for any purpose.

How Enwage May Disclose or Share Your Information

We may share your Personal Information with:

Our partners and third-party service providers. We authorize these service providers to use or disclose the information only as necessary to perform services on behalf of Enwage (for example, to support the delivery of, provide functionality on, or help to enhance the security of our website).
Any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary. (I) as a matter of applicable law or regulation. (II) to exercise, establish or defend our legal rights. (III) to protect your vital interests or those of any other person.
Acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction. It could also be in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets. If we inform such third parties that they must use your Personal Information only for the purposes disclosed in this Website Privacy Policy.

Our website may contain links to third-party websites or third-party applications (“apps”). When you click on a link to any other website, app, or location, you will leave our website and go to another site. Another entity may collect Personal Information or anonymized data from you.

We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Website Privacy Policy do not apply to these outside websites, apps, or content, or to any collection of your Personal Information after you click on links to such outside websites or apps.

We encourage you to read the privacy policies of every website you visit or app you use. The links to third-party websites, apps, or locations are for your convenience and do not signify our endorsement of such third parties or their products, apps, content, or websites.

How Enwage Holds and Secures Your Information

We care about the security of your Personal Information and take appropriate steps including technical and organizational measures to ensure that your Personal Information is treated securely and in accordance with this Website Privacy Policy. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Information.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).

Specifically, our website servers are in the United States, and our third-party service providers and partners operate around the world. This means that when we collect your personal information, we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Website Privacy Policy.

However, we will normally collect Personal Information from you only where we have your consent to do so. Where we need the Personal Information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Information from you or may otherwise need the Personal Information to protect your vital interests or those of another person.

If we ask you to provide Personal Information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Information is mandatory or not.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at contact@enwage.com.

How Long Enwage Retains Your Personal Information

We retain Personal Information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your Personal Information, we will securely store your Personal Information until it is deleted, or you ask us to delete it.

Your Data Protection Rights

You have the following data protection rights:

If you wish to access, correct, update or request deletion of your Personal Information, you can do so at any time by contacting us at contact@enwage.com.
In addition, if you are a resident of the European Union, you can object to processing of your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information. Again, you can exercise these rights by contacting us at contact@enwage.com.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us at contact@enwage.com.
Similarly, if we have collected and process your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Services Privacy Policy

This Services Privacy Policy does not apply to our customers, who manage the Personal Information they collect through our Services in accordance with their own privacy policies.

Enwage only processes the Personal Information that is stored in our Services as a data processor on behalf of our customers. We have no direct relationship with the individuals whose Personal Information we process in connection with our customers’ use of our Services.

For example, if you apply to a job posted on a career page of a prospective employer that is one of our customers, your Personal Information will be automatically transferred to Enwage.

However, the prospective employer is the data controller, and you should contact that entity directly with any questions you may have regarding its privacy policies or data processing practices. In case if you want to modify your Personal Information, restrict its processing, or delete it from our Services.

Services Privacy Policy

Enwage processes certain Personal Information input or uploaded into our Services by our customers’ employees and prospective employees, including contact information, employment history, social medias, education information, resumes, interview feedback, and communications. Enwage will use such Personal Information only as necessary to provide and deliver the Services to the customer, to prevent or address any service or technical issues, to respond to a customer’s support request, or for any other purpose provided for in the customer agreement, or in accordance with or as may be required by law.

How Enwage Uses Your Personal Information

Enwage may access or use the Personal Information, in the exclusion of emails content and calendar data, collected through the Services for a range of reasons, which may include:

To provide, operate, optimize and maintain the Services.
To address customer questions and support requests.
To manage Enwage’s platform, system administration and security.
To compile aggregated statistics about the operation and use of the Services and to better understand the preferences of our customers.
To send customers technical alerts, reports, updates, security notifications and other Service-related communications.
To carry out research and development to improve our products and services.
To investigate and prevent fraud, unauthorized access or use of Services, breaches of terms and policies, and other wrongful behavior.
To carry out other legitimate business purposes, as well as other lawful purposes.

How Enwage May Disclose or Share Your Information

We do not sell or otherwise disclose Personal Information we process in our Services, except as described in this Services Privacy Policy or as we disclose to you at the time this information is collected. As described in more detail below, we may share your Personal Information:

With third-party data sub-processors. We authorize these sub-processors to use the information only as necessary to assist Enwage in providing the Services (for example, to provide cloud storage services, interview calendaring, support ticketing, or to help to enhance security). We require these sub-processors by contract to safeguard the privacy and security of any Personal Information that they process on our behalf.
To any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary.
As a matter of applicable law or regulation, to exercise, establish or defend our legal rights, or to protect your vital interests or those of any other person.
To an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets, provided that we inform such third parties that they must use your Personal Information only for the purposes disclosed in this Services Privacy Policy.
To any other person with your consent to the disclosure.

Our customers may choose to integrate their Enwage accounts with other third-party service providers. While we try to choose integration partners that share our standards for privacy, their websites and services are outside of our control and are not covered by this Services Privacy Policy, and we are not responsible for their content, security, or privacy practices.

How Enwage Holds and Secures Your Information

The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Information, and to protect it loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Such measures shall include, as appropriate:

The pseudonymization and encryption of Personal Information.
The ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services.
The ability to restore the availability and access to Personal Information in a timely manner in the event of a physical or technical incident.
A process for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing.”

International Data Transfers

Your Personal Information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with our data privacy principles.

If your use of the Services requires Enwage to process Personal Information falling within the scope of GDPR, you may contact us at contact@enwage.com. We will do our best within reasonable means to meet your requirements.

If you are a visitor from the EEA, our legal basis for collecting and using the personal information described above will depend on the Personal Information concerned and the specific context in which we collect it.

However, we will normally collect Personal Information from you only where we have your consent to do so, where we need the Personal Information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Information from you or may otherwise need the Personal Information to protect your vital interests or those of another person.

If we ask you to provide Personal Information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Information is mandatory or not.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at contact@enwage.com.

How Long Enwage Retains Your Personal Information

We retain Personal Information we process where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your Personal Information, we will securely store your Personal Information.

How Long Enwage Retains Your Personal Information

You have the following data protection rights:

If you wish to request deletion of your Personal Information, you can do so at any time.
In addition, if you are a resident of the European Union, you can object to processing of your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information.
Similarly, if Personal Information was collected with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.